At Pickerings Lifts, we are proud to have people who we believe to be the best at what they do in our industry. If you have the talent and enthusiasm to join us, we would love to hear from you.
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Providing technical support for the region, trouble shooting problem lifts, fault finding following call-outs, technical surveys for repair engineers to produce quotations and testing following repairs and upgrades.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Carry out routine servicing, corrective maintenance and minor repairs to customers’ escalators.
Engineer will be based in South West/ West London, M4 Corridor.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Supervision of activities undertaken in West Midlands & South West region of England, including, but not limited to, support of Engineers and Regional office, provision of technical support, audits as required and normal engineering activities.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Undertaking lift maintenance and minor lift repairs across the given route including out of hours responsibilities. Engineer will cover the Nottingham Area.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
You’ll be responsible for planning and implementing our multichannel digital marketing strategy and managing our digital marketing teams.
You will develop and plan our digital marketing strategy, ensuring your teams are efficiently managing their time and delivering outstanding work.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Working with our Stockton on Tees and Newcastle Regional Offices to oversee the day to day running of our repair operations in order to deliver an efficient and effective lift repair service to clients.
• Manage the lift repair workload to satisfy our client’s expectations and to achieve financial targets.
• Generate repair quotations following PPM visits and callouts.
• Identify and order any parts required.
• Carry out site technical surveys across the region and produce lift condition reports.
• Management of the lift engineers to maximise efficiency, giving support with technical queries as required.
• Work with the Regional Manager to generate service/repair sales.
• Deputise for the Regional Manager as and when necessary.
• Previous supervisory experience.
• Sound engineering background, ideally within the lift industry.
• IT skills (Microsoft Office)
• Full driving licence
• Excellent leadership and communication skills
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Undertake duties as requested by the Lead Engineer and Line Manager in order to efficiently assist a Repair Engineer and become competent at effectively maintaining and repairing lifts within a defined geographical area.
• Undertake repair and maintenance duties as directed by the Lead Engineer.
• To become proficient in the maintenance and repair of all types of goods, passenger and service lifts.
• Assist with completing maintenance schedules in accordance with agreed Service Contracts
• Once trained and the Regional Manager deems it appropriate, actively participate in an on-call rota within the defined geographical area.
• Conform to and utilise best practice within Health and Safety at all times.
• To work with various Lead Engineers as and when directed.
• To liaise with customers as and when directed by the Lead Engineer.
• Willingness to follow instruction and take direction from the Lead Engineer to ensure safe working practice.
• Customer focused with the ability to maintain a professional attitude at all times.
• Excellent communication skills both written and oral.
• Good organisation skills and ability to prioritise tasks.
• Self-motivated to study NVQ Level 3 (mandatory training) and other industry specific qualifications.
• Hold a full clean driving licence and be willing to travel.
Previous mechanical/electrical experience and/or a relevant engineering or electrical qualification desirable.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Overall Function:
Undertake duties as requested by the Lead Engineer and Line Manager in order to efficiently assist a Repair Engineer and become competent at effectively maintaining and repairing lifts within a defined geographical area.
Main Duties:
• Undertake repair and maintenance duties as directed by the Lead Engineer.
• To become proficient in the maintenance and repair of all types of goods, passenger and service lifts.
• Assist with completing maintenance schedules in accordance with agreed Service Contracts
• Once trained and the Regional Manager deems it appropriate, actively participate in an on-call rota within the defined geographical area.
• Conform to and utilise best practice within Health and Safety at all times.
• To work with various Lead Engineers as and when directed.
• To liaise with customers as and when directed by the Lead Engineer.
Person Specification:
• Willingness to follow instruction and take direction from the Lead Engineer to ensure safe working practice.
• Customer focused with the ability to maintain a professional attitude at all times.
• Excellent communication skills both written and oral.
• Good organisation skills and ability to prioritise tasks.
• Self-motivated to study NVQ Level 3 (mandatory training) and other industry specific qualifications.
• Hold a full clean driving licence and be willing to travel.
Qualifications/Experience:
Previous mechanical/electrical experience and/or a relevant engineering or electrical qualification desirable.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Responsible for:
Undertaking lift maintenance and minor lift repairs across the given route including out of hours responsibilities. Engineer will cover East Coast Area.
Main Duties:
• To carry out the electrical and mechanical maintenance of all types of goods, passenger and service lifts and lifting equipment.
• To report service / repair requirements / defects to encourage improvements in lift equipment and safety.
• To complete maintenance schedules in accordance with agreed Service Contracts
• To actively participate in an on-call rota within the East Coast Area
• Conform to and utilise best practice within Health and Safety at all times.
• To work with various Engineers and Trainee Engineers as and when directed.
• To liaise with customers as and when required.
Person specification:
• To follow company instruction and directions to ensure safe working practice.
• To be customer focused with the ability to maintain a professional attitude at all times.
• To communicate using company systems and devices (tablet and phone).
• To provide good organisational skills and to prioritise required tasks.
• To self-motivate and attend company training as available.
• Hold a full clean driving licence and be willing to travel.
Qualifications/Experience:
• Qualified to or above NVQ3 (or equivalent) in a lift engineering discipline.
• To provide the company copies of any previous lift related qualifications certificates and/or any mechanical/electrical experience and/or a relevant engineering or electrical qualifications.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Lift maintenance, call outs and minor repairs in the Teesside/North Yorkshire area including out of hours responsibilities.
• Carry out routine servicing, call outs and minor repairs, within a service route area, on all types of electrical and hydraulic goods, passenger and service lifts.
• To complete maintenance schedules in accordance with agreed Service Contracts.
• Complete worksheets using company and customer systems.
• Participate in an out of hours on-call rota.
• Conform to and utilise best practice within Health and Safety at all times.
• To be customer focused with the ability to maintain a professional attitude at all times.
• To provide good organisational skills and to prioritise required tasks.
• To self-motivate and attend company training as available.
• Hold a full clean driving licence and be willing to travel.
• Qualified to or above NVQ3 (or equivalent) in a lift engineering discipline.
• To provide the company copies of any previous lift related qualifications certificates and/or any mechanical/electrical experience and/or a relevant engineering or electrical qualifications.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Reporting to: Regional Manager
Responsible for: Undertaking and managing efficiently, a Loading Systems Servicing route covering areas from Leeds to Manchester, (Bradford, Halifax, Huddersfield, Rochdale, Oldham and other surrounding areas as required).
Main Duties:
Person specification:
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Central Customer Operations Administrator | Head Office, Stockton-on-Tees
Responsible for:
Providing effective administration processing and accurately maintaining the in-house service management system and external customer service management systems. Providing excellent customer service to external clients via telephone.
Main Duties:
• To work as part of a busy and committed team
• To liaise with customers by telephone and email, dealing with all enquiries in a timely manner
• Liaising with Key Account Managers, Regional Managers, Engineers and Central Customer Operations team to provide service to Key Account Customers in line with our Service Level Agreements
• Develop and maintain effective external and internal customer relationships
• Effective administration processing
• Deliver timely reporting to external customers in line with our contractual obligations
• Provide assistance to engineers and regional offices to enable them to meet our service contracts
• Accurately maintain the in-house service management system and external customer service management systems
Person Specification:
• NVQ Level 2 or above in Business Administration and or Customer Service (or equivalent)
• Be able to demonstrate excellent customer service skills and be able to work in a fast moving environment
• Meticulous attention to detail
• Effective time management skills
• Professional and confident telephone manner
• Good IT skills and excellent communication skills are essential as well as a proactive and responsible approach
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
We are looking for a Customer Support Apprentice to work within a small team within our Central Customer Services Department. The role will involve some working independently and will involve developing, implementing, maintaining and improving customer services.
You will learn to process and deal with internal and external customer queries: obtain the skills to maintain the in-house service management system and external customer databases under the direction of Key Account Manager and the Central Customer Operations Administrators. Assisting in providing excellent customer service to internal and external customers via telephone and email.
You will acquire and develop the skills necessary to aid the department in supporting our national clients. Working as part of a small team to facilitate all planned and reactive works on Lifts, Escalators and Loading equipment focusing on a high level of customer service.
You will become competent to demonstrate excellent customer service skills and effective assistance to Pickerings Lifts Engineers and to our 13 Regional Office’s.
Main duties:
• Develop and maintain effective external and internal customer relationships.
• Provide effective assistance to engineers, regional offices.
• Provide administration assistance to the Central Customers Operations Administrators including: providing updates and estimate time of arrivals of engineer arriving on site.
• Undertake general office duties as directed.
Person specification:
• Positive and courteous telephone manner.
• Work well in a team.
• Good IT skills including Word, Excel and Microsoft packages.
• Good organisational skills.
• Good communication skills both written and oral.
• English, Maths and IT as required as prerequisite for Apprenticeship enrollment. Grade 9 – 4 or equivalent.
• Willingness to learn and undertake Level 3 Customer Service Specialist Apprenticeship standard including compulsory training.
• Willing to progress.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
If you would like further information and wish to apply please click here Customer Service Apprentice L2 (northernskills.co.uk)
Responsible for carrying out servicing, call-outs and minor repairs on loading systems equipment. This includes, industrial doors, dock levellers (mechanical and hydraulic), scissor lifts, vehicles restraints and gates/barriers.
SERVICING – Follow all service check sheets and on completion of service compile detailed report for any additional work to be carried out.
CALL-OUTS – To attend callouts during the day and be able to repair whilst on site within the approved costings/time frame allocated. If unable to carry out a repair the engineer will need to compile a detailed report advising on correct parts required including part numbers, photos and any additional information that is deemed useful.
REPAIRS – To attend site to carry out quoted/planned repairs, on completion of work you will be expected to liaise with the site representative on the work carried out and if any further work is required.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
The Business Administrator Apprentice will learn to co-ordinate and organise services, breakdown response and customer care under the direction of the Regional Manager and staff; assisting in the running of a busy engineering service office.
Main duties
Person specification
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Lead Maintenance Engineer / Regional Manager
To learn the trade of Lift Maintenance Engineer by efficiently assisting and following direction from a Lead Maintenance Engineer / Technician; undertaking duties as requested by the Lead Engineer, and completing the Lift & Escalator Electro-mechanic Apprenticeship standard L3, which may include studying a technical certificate through college attendance and completing vocational training in order to become competent at the effective management of a lift maintenance route within a defined geographical area.
Person specification
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
We require an experienced time served NVQ Level 4 or equivalent qualified technical support engineer with excellent leadership, communication skills and commercial focus in support of the South West regional office
The successful candidate will report to the management team at the South West regional office and will work throughout the region.
If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.
Undertaking and managing efficiently, a loading systems maintenance route within a defined geographical area Northampton, Luton and M25 London.
In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.
Reporting to:
Les Robertson, Regional Manager
Location:
Glasgow Office
Responsible for:
Lift Service, maintenance, call-out and repair in Scotland. Carrying out Routine Maintenance, attending to call outs and completion of repairs to customer lifts and completion of jobs sheets and customer paperwork etc.
Main Duties:
Person Specification:
In addition to the above the post-holder will be required to undertake additional duties as appropriate to the nature and level of the role.
We have such dedicated, helpful and skilled staff it is a pleasure to meet them through various company employee engagement and training initiatives.
Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
Cleveland
TS20 2AD
T:+44 (0) 1642 607161
F:+44 (0) 1642 677638
E:contact@pickeringslifts.co.uk
