We specialise in:

Escalator & Travelator Repairs, Maintenance & Servicing

We provide extensive escalator and travelator preventative maintenance, servicing, refurbishment, and reactive repair service contracts. Whether you have one escalator or one-hundred escalators.

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travelator in airport

About Our Services

Established in 1854, Pickerings have been providing a professional engineering service to our customers for 170 years.  

A non-functioning escalator or travelator cannot only cause major disruption to your business and provide a poor first impression to your customers, but can also pose a serious health and safety risk.

Our fully qualified and dedicated escalator engineers operate UK-wide, and we are proud to supply escalator repairs and escalator maintenance services for retail and leisure chains across the country. 

Our highly experienced engineers are supported by our 14 regional offices and national communications team who will assist with any callouts and maintenance appointments.   We offer a 24-hour, 365-days a year service across all areas of our business.

Seen as the #preferredpartner to 1000’s of business across the UK, we provide our clients with the reassurance that we can react quickly and efficiently to meet their local and national needs.

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A Thorough Service

We offer the widest variety of escalator and travelator maintenance contracts available, depending on your preferred level of coverage.

During each scheduled maintenance visit, we will check all safety features and devices, check the general operation of the unit and check the condition of all parts.  We guarantee a thorough service each and every time. 

Unfortunately, some maintenance companies only visually inspect assets whilst on site.  At Pickerings, we allocate specific times to allow our engineers to thoroughly test, adjust and clean your escalator or travelator, as part of our planned preventative maintenance schedule, ensuring your asset is maintained to the highest standard, minimising breakdowns and maximising your asset lifespan.

We can also advise on recommended improvements in line with the latest legislation, reducing energy consumption and improving performance. 

We are well-equipped to cover multiple sites across the whole of the country and count blue chip industrials, national retailers and major transportation hubs as our customers.

Regardless of the level of contract you are on, you will receive the same exemplary level of service and we will meet with you regularly to ensure your needs are being met.

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heavy duty escalator

Any Type of Escalator

We will look after all of your escalators and travelators – regardless of who manufactured them and their age.

Our escalator and travelator repair engineers receive extensive training on how to repair the widest selection of assets.

When we repair your assets, we use ‘open protocol’ parts – meaning every part can be maintained and serviced by any escalator maintenance company.  

We strongly believe our customers should not be tied down to products that only one company can service, giving them complete freedom of choice.

If your escalators or travelators breakdown, our priority is to fix it as quickly as possible. Our engineers are available 24-hours a day, 365-days a year to repair breakdowns.

Whether you call for help during work hours, at a weekend or late at night, the contact details you have remain the same.

Our highly experienced engineers will work with you to fix your asset in the shortest possible time, reducing disruption and minimising the risk of breakdowns in the future.

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Keeping You Compliant

The HSE recommends that your escalators and moving walkways are examined on a regular basis, ideally twice a year. We provide a thorough traditional service on each and every visit to test, adjust and clean your escalator, keeping it safe.

We are committed to making our customers aware of changes in legislation as and when they happen, to ensure that they fully understand their current obligations as a lift owner.

All of our engineers receive regular training to keep them up to date with the latest technologies.

Our dedicated QHSE department ensures that all of our staff are aware of all current British and European standards, as well as any changes in legislation that may affect your escalator. We have attained various qualifications including ISO 14001, ISO 9001 and ISO 45001 and we are subject to regular audits to ensure that we maintain these standards.

On the rare occasion that we feel your dated or dilapidated escalator or travelator may no longer be compliant or beyond economical repair, our own Escalator Consultants, Modernisations team and New Escalator team can work together to find an affordable, compliant and energy efficient solution to meet your needs.  

Meaning we truly are the one stop shop to keep you moving.

To find out more, get in touch below or call us today on 0800 085 3211

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The largest Independent Lift, Escalator, Loading Systems and Mobility servicing company in the UK. A Trusted Partner to thousands of businesses and organisations

  • Established in 1854
  • UK Wide - with 14 Regional Offices
  • 180 Engineers
  • Family-run
  • In-depth experience and expertise
  • 24/7 365 days a year

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