Setting the standard for customer service

We are committed to working with you to give you a level of service that goes above and beyond, and endeavour to maintain the highest levels for quality, health, safety and environmental awareness.

We are fully compliant with all legislation and standards, and are constantly looking at ways we can improve our processes.


We are proud of our reputation for excellence, which is proven by long-standing relationships with our customers.

We thrive on continually building this reputation by finding new ways to add tangible value and exceed our customers’ expectations.

We are certified to ISO 9001 and undertake regular internal audits of all of our operations to ensure continuous improvement across all aspects of our business.

We constantly refine our processes to deliver the products our customers need while exploring new ways to use resources efficiently and sustainably.

We believe in what we do, working to continuously improve our quality, expertise and value from design and manufacture to installation and beyond…

Find out more about our work with customers in our case studies and testimonials section.

Quality Policy Statement

Health and Safety

As the UK’s leading lift specialist and one of the largest service providers in our field with an extensive branch network, we provide unrivalled assistance through innovative systems and procedures developed in-house by our experienced teams.

Our engineers are fully competent, qualified (to at least NVQ Level 2 or 3) and understand the hazards and risks associated with lifts, escalators and loading systems.

The control measures and improvements necessary for working safely on existing and new lift, escalator and loading system installations can vary considerably and we undertake regular risk assessments to ensure the continued safety of our staff, your staff, and members of the public.

We are certified to ISO 45001 and work to the latest lift regulations and standards, including BS 7255 (safe working on lifts), BS 7801 (safe working on escalators) and BS 9102 (safe working on lifting platforms).

We inform our customers of any changes to legislation, lift engineering standards and codes that may affect them, and how we will accommodate these changes.

We are also registered with many trade and health & safety organisations including:

  • ALEM
  • Altius
  • Alcumus
  • Avetta
  • CHAS
  • Constructionline (gold member)
  • Exor
  • Safe Contractor
  • SMAS

Health & Safety Policy Statement


We monitor our offices and workspaces to ensure the most cost-effective use of resources. This focus on efficiency through local coverage not only reduces lead time for callouts and repairs, but lowers the environmental impact created from fuel usage and vehicle emissions.

We offer a wide range of green lift solutions to ensure that your newly installed or modernised lift not only reduces your carbon footprint and makes your building more energy efficient, but saves you money too.

We are certified to ISO 14001 and undertake regular internal audits of our operations to ensure control measures are effective.

We monitor all of our environmental aspects and impacts, and review these on a regular basis as part of our continuing drive for a more eco-friendly business.

Environmental Policy Statement


Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
TS20 2AD

T:+44 (0) 1642 607161
F:+44 (0) 1642 677638

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