Lift Service / Call-Out Engineer |

Service route will be Midlands based and would focus on: – Gloucestershire & Herefordshire/Oxfordshire or Birmingham and surrounds.

Dependant on candidate location and availability.

Responsible for:

Carrying out routine servicing, corrective maintenance and minor repairs to clients’ lifts.

Main duties:

• Service & Minor Repairs to lifts
• Route will cover Gloucestershire & Herefordshire/Oxfordshire or Birmingham and surrounds.
• Night call-out as per rota requirements
• Candidates should have excellent customer service skills, be self-motivated
• Will be required to travel and participate in an out of hours call out rota
• To provide lift services and call outs as required in addition to some minor repairs
• To carry out call-out duties as part of the call out rota

Person specification:

• Qualified to or above NVQ3 (or equivalent) in a lift engineering discipline
• Provide support for other engineers or cover as and when required
• Be self-motivated, have great customer service skills and have the ability to show a high standard of workmanship whilst working under minimum supervision
• Must hold a valid driving licence
• Some computer knowledge – as you will be required to use customer log on systems and company tablets
• Be able to work as part of a team
• Good Communication skills

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.

Lift Repair / Call-Out Engineer |

Covering Midlands (Birmingham, Shrewsbury, Market Drayton, Banbury, Kettering, Northampton, Milton Keynes, Oxford, Cheltenham, Gloucestershire etc.)

Responsible for:

Lift Maintenance and Repair. Covering Midlands (Birmingham, Shrewsbury, Market Drayton, Banbury, Kettering, Northampton, Milton Keynes, Oxford, Cheltenham, Gloucestershire etc.)

Main duties:

• Undertake repair duties and call-outs
• From minor repairs to full lift upgrades, including controller/rewire, door operators, valve blocks, complete hydraulic tank replacement etc
• To carry out the maintenance and repair of all types of goods, passenger and service lifts
• To report service / repair requirements / defects to encourage improvements in lift equipment and safety
• To work with Field Engineers on supplementary test
• To actively participate in an on-call rota within the defined geographical area
• Conform to and utilise best practice within Health and Safety at all times
• To work with various Engineers and Trainee Engineers as and when directed
• To liaise with customers as and when required

Person specification:

• To follow company instruction and directions to ensure safe working practice
• To be customer focused with the ability to maintain a professional attitude at all times
• To communicate using company systems and devices (tablet and phone)
• To provide good organisational skills and to prioritise required tasks
• To self-motivate and attend company training as available
• Hold a full clean driving licence and be willing to travel

Qualifications/Experience:

• Qualified to or above NVQ3 (or equivalent) in a lift engineering discipline
• To provide the company copies of any previous lift related qualifications certificates and/or any mechanical/electrical experience and/or a relevant engineering or electrical qualifications

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.