CAREERS
Careers in motion

At Pickerings Lifts, we are proud to have people who we believe to be the best at what they do in our industry. If you have the talent and enthusiasm to join us, we would love to hear from you.

Why work at Pickerings Lifts? The company benefits we offer…

  • 25 days holiday, plus bank holidays
  • Reimbursement towards sight tests
  • Online company discount benefit site, including high street shopping, gyms and leisure
  • Employee assistance programme, offering health and well-being support
  • Free annual flu jab
  • Company contribution towards staff festive events
  • Quarterly staff awards
  • A dedicated training and development programme as well as opportunities to gain qualifications
  • Recruitment bonus
  • An opportunity to work with a hard-working, highly-skilled and dedicated team of people across the country

All external job alerts will be posted to this page.

Find out more about our apprenticeships.

Category:



Location:

Central Services Administrator | Head Office, Stockton-on-Tees
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Central Services Administrator | Head Office, Stockton-on-Tees


Responsible for:

The role will be flexible and cover various aspects of the contract administration, job invoicing, purchasing and central communications departments within the Head Office Central Services Department.


Main duties:

  • Invoicing customer maintenance contracts and update/manage internal and customer systems
  • Invoice reactive works on internal systems and update customer systems
  • Liaise effectively with other departments to resolve problems
  • Assist in providing a purchasing service by creating product codes, liaising with internal customers to aid placing orders and expediting product deliveries/services
  • Provide excellent customer service to customers by ‘phone and email
  • Deal with all enquiries in a timely manner
  • Provide an efficient and seamless administration

Person specification:

  • Self-motivated and have a pro-active and driven approach to their work
  • Strong communication skills with the ability to develop successful relationships with departments across the business
  • Good IT skills especially Excel and Word
  • Excellent written skills and telephone manner
  • Strong organisational and time-keeping skills with keen attention to detail
  • Able to prioritise work effectively, work to deadlines and work positively as part of a team
  • Experience in maintaining good customer relations
  • Commercial awareness of accounts would be an advantage
  • Friendly, approachable and positive demeanour with a flexible attitude to be able to move from team to team as required

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.


Interested?

Send your CV, and covering letter to jobs@pickeringslifts.co.uk or upload to our contact form

Apply here

Central Customer Operations Administrator | Head Office, Stockton-on-Tees
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Central Customer Operations Administrator | Head Office, Stockton-on-Tees


Responsible for:

Providing customer support to national accounts for Lifts, Loading equipment, Escalators and Mobility equipment.


Main duties:

  • To confidently communicate with customers by telephone and email, dealing with all enquiries in a timely manner
  • Liaising with all key players to provide accurate information to customers in line with our contractual agreements
  • Maintaining internal and external databases
  • Deliver timely reporting to external customers in line with our contractual obligations
  • Provide assistance to engineers and regional offices to enable them to meet our customer demands
  • To develop and maintain effective customer relationships, constantly striving for ways to improve the customer experience

Person specification

  • NVQ Level 2 or above in Business Administration and or Customer Service (or equivalent)
  • Strong IT skills and proficient in using Microsoft Excel
  • Be able to demonstrate excellent customer service and communication skills in a fast moving service environment
  • Meticulous attention to detail and effective time management skills
  • Professional and confident telephone manner

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.


Interested?

Send your CV, and covering letter to jobs@pickeringslifts.co.uk or upload to our contact form

Apply here

Application Form
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We have such dedicated, helpful and skilled staff it is a pleasure to meet them through various company employee engagement and training initiatives.

Rachel Swales
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HEAD OFFICE:

Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
Cleveland
TS20 2AD

T:+44 (0) 1642 607161
F:+44 (0) 1642 677638
E:contact@pickeringslifts.co.uk

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