We are seeking a Credit Controller/Cash Allocator, responsible for all aspects of cash collection and related accounts department duties.

This is a part time role – 22.5 hours per week.

Main duties:

• All aspects of cash collection including contacting customers by telephone, email and letters in line with agreed process to maximise the collection of outstanding invoices on the ledgers
• Reconciliation of balances and transactions including all elements of cash allocation
• Opening new accounts to SAGE system including verification of account names
• Posting manual invoices and credit notes to SAGE system
• General housekeeping of the same accounts Issuing of statements, reminders and staged recovery letters to customers
• Liaising internally and externally to resolve disputed transactions including to solicitor and County Court level
• Internal communication with operational staff regarding disputed invoices ,changes to customer details, invoicing rates, key account information and area management of accounts
• Reception cover for break times, lunches , holiday cover and absences General Accounts and Administration assistance during busy periods and for cover

Person specification:

• Experienced Credit Controller with general accounts understanding
• Experience of cash allocation in busy environment
• Excellent communication skills both verbally and in writing
• Working knowledge of SAGE preferred and able to demonstrate a working knowledge of Microsoft Office
• Ability to work on external customer computer systems
• Be self-motivated to resolve account queries internally and with customers
• Excellent organisational and time keeping skills
• The ability to prioritise workload and take ownership of regular tasks
• Knowledge of general accounts functions
• Previous reception and post cover experience
• Able to work flexibly within a varied and fast moving environment