04 Nov 2025

Escalator repairs and maintenance across the UK

Throughout October, we took a closer look at our Escalators team who maintain, repair, refurbish and install escalators, travelators and conveyers nationwide. Based at our head office in Stockton-on-Tees, we have engineers operating across the UK with spare parts available at each of our 15 regional offices.

Escalators Operations Manager Becky

Meet our Escalators Operations Manager Becky

Becky has progressed through the business during her nine years at Pickerings, joining us as a National Accounts Administrator and developing into her current role as Escalator Operations Manager.

Becky loves working with customers, engineers, colleagues and suppliers to keep clients’ escalators moving across the country.

Outside of work, Becky loves giving it her all on karaoke, having once won a competition after her Kelis cover brought all the boys to the yard!

North West Repairs Manager Kelly Napier

Meet our Repair Supervisor Nicole

Escalators Repair Supervisor Nicole takes great satisfaction ensuring operations run smoothly for our clients.

Whether it’s quoting jobs, scheduling repairs or coordinating specialist works with suppliers she pulls out all stops to get the job done.

She has a menagerie of pets at home; two dogs, two cats, one hamster and three Giant African Land Snails. If she can handle feeding time at the zoo, she can handle anything!

Escalators Operations Manager Becky

Apprentice Leah won't quack under pressure

Leah is currently studying for an apprenticeship in Business Administration, supporting the Escalators team with various tasks.

She spends the majority of her course, delivered by Stockton Riverside College, gaining experience and developing her skills in a rewarding role where she gets to make a significant contribution to the business.

Leah is looking forward to completing her 18-month course and hopes to climb the career ladder (or employment escalator) with Pickerings.

As pictured, Leah is a big fan of ducks and has collected a flock load of yellow friends.

Escalators Operations Manager Becky

Keeping escalators running (in the family)

Our Apprentice Escalator Engineer Charlie is following in the rising steps of his escalator engineering family.

He has always been interested in how things work, especially mechanical and electrical equipment, and he didn’t want to go down the full-time college route. It felt like the natural step to follow his dad, grandad and uncles into the escalator industry.

Charlie said: “I’m really enjoying my apprenticeship so far. There’s a good mix of hands-on work and learning, and I like that every day’s a bit different. It’s interesting seeing how everything comes together to keep escalators running safely; there’s a lot more to it than you’d expect.”

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