Pickerings Lifts is here to give you peace of mind with our range of bespoke Lift Maintenance and Repair contracts.
Whether you are responsible for one lift or one-hundred lifts, we are proud to provide an industry-leading level of lift maintenance services that ensure your lift is safe, compliant and available to use by your residents, staff and customers.
We appreciate how important lifts are and the impact to you when your lift is not available. That’s why we offer a 24-hour, 365-days a year service across all areas of our business.
Our highly experienced lift maintenance team can maintain and repair any make of lift.
Contact us today to find out more how we can help you with lift maintenance.
We have over 170 lift maintenance and repair engineers, based all across the UK. When you choose Pickerings Lifts for your lift maintenance contract, we will assign engineers with local expert knowledge, who can be there as soon as possible in an emergency situation. Our engineers are supported by our ten regional offices and centralised communication team, who will assist you with any enquiries you may have and manage the day-today movements of our engineers.
Many lift maintenance and repair companies claim to cover the entire of the UK, they do this by sub-contracting to other lift companies. At Pickerings Lifts, all of our engineers are directly employed. This means that you will receive the same of level high-quality service wherever you are in the country, from an engineer who is proud to work for Pickerings Lifts. All of our engineers are highly qualified (at least to NVQ Level 3) and receive regular training to keep them up-to-date with the latest technology and health & safety guidelines.
We can fix 93% of problems on the first call-out, ensuring your lift will be back to normal as soon as possible. On the rare occasions where our engineers can’t fix the issue on their initial visit, we have a network of regional field engineers who are available to offer further fault diagnosis and resolve the problem quickly and with minimum disruption to your business.
We utilise tablet technology to report issues in real time and have developed a bespoke database that can provide various reports so you can see how we are working, what issues we have encountered and how we are performing against any KPIs you may have. On our larger contracts, you will have a dedicated account manager who will build a specific knowledge of your needs and requirements and be your first point of contact if you have any questions or queries.
We offer various types of lift maintenance contract depending on your preferred level of coverage, however during each scheduled maintenance visit we will check all safety features and devices, check the general operation of the unit and check the condition of all parts. We can also advise on recommended improvements in line with the latest legislation, reducing energy consumption and improving performance. We are well-equipped to cover multiple sites across the whole of the country and count national chains of pubs, fashion stores, care homes and restaurants as our customers. Regardless of the level of contract you are on, you will receive the same exemplary level of service and we will meet with you regularly to ensure your needs are being met.
Many lift maintenance companies will only visually inspect your lift when they come to ‘service’ your equipment. We on the other hand, allocate specific times to allow our engineers to thoroughly test, adjust and clean your lift as part of our planned preventative maintenance schedule, ensuring your lift is maintained to the highest standard, minimising breakdowns and maximising your lift lifespan.
We will look after all of your lifts – regardless of who manufactured them. Our engineers receive extensive training on how to not only repair our own lifts, but our competitors’ lifts too. When we repair your lifts we use ‘open protocol’ parts – this means parts that can be maintained and serviced by any lift maintenance company – we strongly believe in not tying our customers into products that only we can support.
If your lift breaks, our priority is to fix it as quickly as possible. Our engineers are available 24-hours a day, 365-days a year to repair breakdowns and attend entrapment situations. Whether you call for help during work hours, at a weekend or late at night, the contact details you have remain the same. Our highly-experienced engineers will work with you to fix your lift in the shortest possible time, reducing disruption and minimising the risk of breakdowns in the future.
We’re committed to making our customers aware of changes in legislation as they happen, to ensure they fully understand their obligations as a lift owner. We’re a founding and active member of the Lift & Escalator Industry Association (LEIA) and our dedicated QHSE department ensures that all staff are aware of current European and British Standards, SaFed Legislation and Safety Bulletins distributed within the industry. We have attained various qualifications including ISO 14001, ISO 9001 and ISO 45001 and we are subject to regular audits by our insurers and notified bodies to ensure that we maintain these standards.
Want to know more about how we can help with your lift maintenance and repair requirements? Get in touch with us today at firstname.lastname@example.org or call 0800 085 3211, we’ll be happy to help.
Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
T:+44 (0) 1642 607161
F:+44 (0) 1642 677638