Database Administrator

Central Services - Head Office



To provide administrative support maintain the internal database and invoicing.


Main Duties:


· Create and maintain customer asset lists on the central database.

· Ensure contractual agreements are reflected on the database and amend according to any agreed changes.

· Enter customer work orders and invoice pre-planned maintenance visits.

· Update customer systems.

· Liaise effectively with other departments to resolve invoicing queries.

· Provide excellent customer service to internal stakeholders and customers by phone and email.

· Deal with all enquiries in a timely manner.

· Provide an efficient and seamless administration.


Person specification:


· Self-motivated and have a pro-active and driven approach to their work.

· Strong communication skills with the ability to develop successful relationships with departments across the business.

· Good IT skills esp. Excel and Outlook.

· Experience in using internet-based invoicing systems would be beneficial.

· Excellent written skills and telephone manner.

· Strong organisational and time-keeping skills.

· Must have a keen attention to detail.

· Able to prioritise work effectively, work to deadlines and work positively as part of a team.

· Experience in maintaining good customer relations.

· Commercial awareness of accounts would be an advantage.


In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.


Prior to interview, please complete the application form and bring it along with you.