Database Administrator

Responsibilities:

To provide administrative support maintain the internal database and invoicing.

Main Duties:

· Create and maintain customer asset lists on the central database.

· Ensure contractual agreements are reflected on the database and amend according to any agreed changes.

· Enter customer work orders and invoice pre-planned maintenance visits.

· Update customer systems.

· Liaise effectively with other departments to resolve invoicing queries.

· Provide excellent customer service to internal stakeholders and customers by phone and email.

· Deal with all enquiries in a timely manner.

· Provide an efficient and seamless administration.

Person specification:

· Self-motivated and have a pro-active and driven approach to their work.

· Strong communication skills with the ability to develop successful relationships with departments across the business.

· Good IT skills esp. Excel and Outlook.

· Experience in using internet-based invoicing systems would be beneficial.

· Excellent written skills and telephone manner.

· Strong organisational and time-keeping skills.

· Must have a keen attention to detail.

· Able to prioritise work effectively, work to deadlines and work positively as part of a team.

· Experience in maintaining good customer relations.

· Commercial awareness of accounts would be an advantage.

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.