Cash Allocator – Part Time
Pickerings Lifts is a nationally recognized, privately owned, and independent lift specialist with an impressive 170 years of experience. As a leading name in the sector, we pride ourselves on delivering exceptional service, innovation, and expertise to our clients across the UK.
We are looking for a part time Cash Allocator to join our Accounts team, working Monday to Wednesday. This is an exciting opportunity to work within a well-established company that values expertise, innovation, and customer satisfaction.
Main Duties:
- Payment Allocation: Accurately allocate incoming payments (BACS, CHAPS, cheques, card payments, etc.) to customer accounts within the Sage finance system, ensuring all transactions are recorded correctly and promptly.
- Payment Investigation & Resolution: Investigate and resolve unidentified or misallocated payments promptly, ensuring accurate allocation and timely correction of discrepancies. Liaise with Accounts Receivable specialists to clarify payment issues and maintain accurate financial records.
- Customer Account Management: Set up new customer accounts in Sage and ensure all existing customer records are accurately maintained, updated, and amended as required to support data integrity and smooth financial processing.
- Account Reconciliation: Reconcile customer accounts regularly, ensuring balances are correct, up to date, and fully supported with appropriate documentation.
- Refunds, Adjustments & Credit Notes: Process customer refunds and adjustments as required, ensuring compliance with internal controls. Allocate and process credit notes accurately and efficiently.
- Financial Period-End Support: Assist with month-end and year-end closing activities, ensuring all allocations, reconciliations, and adjustments are completed within deadlines. Support audit requests by providing clear, accurate documentation as needed.
- Process Improvement: Identify opportunities to streamline payment allocation processes, enhance accuracy, and improve operational efficiency, recommending changes where appropriate.
Person specification:
- Financial Knowledge: Awareness of general ledger principles, including debits, credits, and basic financial reporting, to support accurate account reconciliation and payment allocation.
- System Proficiency: Strong attention to detail with experience using Sage or similar finance systems for managing customer accounts and processing financial transactions.
- Communication Skills: Excellent verbal and written communication skills, with the ability to work collaboratively with credit controllers and liaise confidently with customers to resolve payment issues while maintaining a focus on continuous improvement and daily targets.
- Excel Competence: Good working knowledge of Excel, including the use of VLOOKUPs, to support the efficient allocation of high-value payments and reconciliation of key accounts.
