We’ve been working with some of our customers for decades, which is a testament to the high quality installation, maintenance and repair services we provide.
Find out more about the testimonials and reviews we have received from the different companies we work with by clicking on the company names below.
We will go above and beyond for all of our customers, wherever and whoever they are.
Testimonial | “Great Communication”
Lift Call-Out in Hoddesdon
“Our customer was very pleased with our service engineer Josh, who attended their site in Hoddesdon. They explained that the communication between themselves and Josh was excellent, as fully detailed real time updates were provided. Keep up the great work Josh!”
Jamie Duhigg, Key Account Manager for Pickerings Lifts
“I have dealt with Pickerings Escalators several times and have always found them to be very professional and quick to respond to phone calls and emails. Charlotte was very helpful arranging the site visit, and Danny the engineer arrived promptly on site as arranged and was professional throughout. Would highly recommend!”
“I have just taken a phone call from one our customers and she wanted me to pass on her thanks and appreciation to Paul Staplehurst, our mobility lift engineer for doing an outstanding job on fixing her stair lift. He left the place immaculate. Good work, Paul!”
Jenny Kemp, Service Administrator (East Coast)
“A customers’ amenities dumbwaiter was stuck between floors on a site in London recently. We sent out one of our engineers Scot Mulholland, and he fixed the problem there and then. The customer was very happy, great job!”
National Accounts & Central Communications Department Manager
“Another successful lift refurbishment for our customer in Everton. Upon hand-over the site manager was very thankful for our quality of work, communication and overall experience throughout the project.”
Ian Newman, National Projects & Technical Manager
“We have worked with Pickerings Lifts since 2015 and are very pleased with the level of service they provide.
As over 1000 people live, study and work at the College, it is essential that we work with a company that has experience of undertaking work in an occupied building and ensuring staff and students are not disturbed when going about their day-to-day business.”
“Pickerings Lifts continue to provide an excellent service for the maintenance and service of all Oxford Brookes University lifts across the Estate for which they have been involved with now for a number of years.
Their engineers’ on site demonstrate an in depth knowledge of the Estate lifts with also dedication in ensuring all works are completed within time scales as defined within the KPI’s.
The Contract Manager and his team continue to support the University with the Estates ‘live’ lift reporting system of work which has benefited both staff and students alike with ‘live’ lift information.
I would recommend Pickering Lifts as a provider for a lift service and maintenance contract covering a large Estate.”
“As Brentwood School is such a large school, both in size and number of students, it is vital that our lifts are operational at all times to ensure safe and swift movement of staff, students and visitors.
Pickerings Lifts thoroughly service all of our lifts to ensure peace of mind throughout the academic year.”
“The College has grown substantially over the last decade and the high level access lift we own is essential for keeping our campus well maintained.
Pickerings Lifts service this lift to an exceptionally high standard and their engineers are extremely methodical.”
“We pride ourselves on the fact that we are fully accessible for wheelchair users and our lift helps us promote inclusivity to staff, students and visitors.
Pickerings Lifts is integral in ensuring our lift functions as it should at all times.”
“Pickerings Lifts has met all our needs for ongoing maintenance service visits.
We have always found their service to be efficient and cost-effective, responsive to the customer’s needs, and their operatives continue to undertake work in a professional and friendly manner, offering regular feedback and technical advice when needed.
A first class service!”
“Inclusivity and access is something that is very important to us at the Museum in order to ensure that all of our visitors receive the same excellent experience.
“We have been working with Pickerings Lifts for over twenty years and we are delighted with the service we have received from them during this time, in order to keep our lifts moving and our visitors happy.”
“We welcome thousands of visitors a year at Theatre By The Lake and aim to ensure that we deliver an inclusive theatre experience to them all.
“Pickerings Lifts engineers provide us with professional and thorough lift servicing and help us deliver an inclusive and accessible experience to everyone.”
“At the Towner Art Gallery, we’re committed to being accessible to all.”
“The lifts we have on site enable us to provide access to people with disabilities, as well as families with buggies and pushchairs.”
“The engineers at Pickerings Lifts are knowledgeable, friendly and enable us to provide a high quality experience to all of our visitors.”
“Unity and Pickerings have worked together for well over 10 years on Unity Housing Association, both residential and commercial properties and the service quality has been maintained throughout this period; ensuring KPI’s are met.”
“The technical and support staff at Pickerings Lifts are professional, friendly and carry out their duties quickly and effectively, supporting the maintenance management of over forty lifts across multiple sites, in full compliance with our established safe systems of work.
The team works hard to meet key performance indicators and understands our business and customer requirements.”
“We provide services to many residents across the South Tyneside area, some of whom are older adults, have physical disabilities or may be especially vulnerable. We need to work with suppliers who provide an exceptional level of service and ensure our duty of care is firmly in place.
Pickerings Lifts help us ensure that residents feel safe, secure and respected in their homes.”
“We were delighted with the work undertaken by Pickerings Lifts. They went above and beyond to ensure minimal disruption at the hospital and provided us with a high-quality finish on the renovated lifts.”
“We welcome several thousand visitors over the course of the year at the Jersey War Tunnels and pride ourselves on our accessibility for disabled visitors as well as visitors with buggies and pushchairs.
Our lift is essential for providing easy access between floors and we were pleased with the efficient, professional service we received from the Pickerings Lifts engineers.”
“The refurbishment of the four lifts at our premises at Capital Tower, involved the replacement of all the existing control and electrical systems, as well as the refurbishment of each lift car, in order to form a new quad group in our 14 storey premises.
This was a particularly complex project as the building was a live building throughout the course of the site works, and so we required good lift availability from the existing lifts, whilst each individual lift was being refurbished.
In addition, the safety of the public was paramount as the lift works had to be completed immediately adjacent to the public areas of our building.
Pickerings Lifts demonstrated from the outset that they understood both the technical and logistical difficulties involved with the refurbishment works and communicated very effectively with us as the works progressed.
We were delighted with the standard of the works that Pickerings Lifts achieved on this project, as well as their professional approach throughout, and would not hesitate to recommend them for similar works in the future.”
“We use a number of lift installation/maintenance companies, the recent project undertaken by Pickerings Lifts at our flagship hospital has been one of the best ran projects by any of these lift companies.
We were given a programme we could trust and leave the team to work on the project with minimal input within our busiest hospital environmental. The lifts provided are top quality and now take pride of place within the centre of the hospital.”
“I just wanted to say the team have fed back to me that the lift engineers on site have been absolutely great.
It makes it so much easier for us when having major works carried out – especially when the workmen and workwomen understand our business and the sensitivity that is required.”
“I’m absolutely delighted that Pickerings Lifts decided to support our project and I can’t thank Ian and his staff enough.
Without Pickerings help we couldn’t have made the building disability friendly which is such a vital part in achieving our aims and ambitions for the future use of the building.”
“Installing a stair lift in a resident’s property can greatly improve their quality of life, enabling them to remain independent while they live at home.
We are very happy with the support Pickerings Lifts provides in enabling us to do this”.
“We have been working with Pickerings Lifts’ mobility team for over 15 years and are delighted with the service they provide.
The mobility aids they service and repair enable our older and disabled residents to live independently in their homes, greatly improving their quality of life.”
“Although we have only been working with Pickerings Lifts for a short while, we work well together as a team.
The residents that we look after feel comfortable in the presence of their engineers and we look forward to a long and productive working relationship with them.”
“We want to ensure that wherever possible people can live as independently as possible in their own environment; hoists are a major contributing factor in achieving this.
Pickerings Lifts mobility engineers LOLER test our hoists thoroughly not only ensuring that we are compliant, but that the people we support and their carers can use them with confidence.”
“Work carried out on the scissor lift at my client’s site was arranged and conducted swiftly to meet the needs of the client.
The Pickerings Lifts team went over and above what we expected to ensure our scissor lift was returned quickly back into service.”
Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
T:+44 (0) 1642 607161
F:+44 (0) 1642 677638