IT Technician | Head Office, Stockton-on-Tees
At Pickerings Lifts, we are proud to have people who we believe to be the best at what they do in our industry. If you think you have the talent and enthusiasm to join us, we would love to hear from you.



IT Technician | Head Office, Stockton-on-Tees

IT Technician | Head Office, Stockton-on-Tees


A confident experienced IT Technician is required to join a small team looking after a busy IT network covering 12 offices nationally. The ideal candidate should be able to work well within a team, however, also have the confidence and ability to work well alone when required.

Responsible for:

The primary function will be to provide day to day 1st, 2nd & 3rd line hardware and software support to internal users and the IT systems used by the business and to ensure network and systems availability and reliability is maintained.

Main duties:

  • Support of all Pickerings Lifts IT systems, ensuring that the IT & electronic communication infrastructure is available to all employees, outside of pre-planned system downtime, by the effective hands on management of IT equipment including system management, installation & component replacement
  • Escalation of systems software issues to Development Team
  • The procurement, configuration, deployment and monitoring of new hardware and software services
  • Ensure system and equipment security is maintained by ensuring anti-virus and software update systems are up to date and operational
  • Compliance with security policies and ensuring all hardware is secured to current standards
  • Troubleshoot hardware/software problems, liaise with 3rd party hardware & software suppliers to ensure problem resolution within agreed SLA
  • Develop and maintain technical support processes, user manuals and other documentation as necessary to support service delivery

Essential skills:

  • Microsoft Operating Systems
  • Windows Active Directory
  • Windows Server Support
  • Windows Desktop Support
  • Hardware Support (printers, laptops, computers, etc)
  • TCP/IP Troubleshooting
  • Microsoft Office packages
  • Helpdesk Applications and Procedures
  • Backup & Restore Solutions
  • Anti-virus Protection


A Knowledge of…

  • Proxy Server Administration
  • Microsoft Exchange Server Administration
  • Email Security Administration
  • Mobile Device Management (Android & iOS)
  • VMware Maintenance and Administration


Send your CV, and covering letter to

Application Form

We have such dedicated, helpful and skilled staff it is a pleasure to meet them through various company employee engagement and training initiatives.

Rachel Swales

Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
TS20 2AD

T:+44 (0) 1642 607161
F:+44 (0) 1642 677638

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