Responsible for:

Authorised to take any decisions on maintenance activities performed on site if the same is in line with the company site policies and procedures.

To discuss business related issues with counterparts eg Operations Manager / Repairs Manager.

To take any decisions on executing the preventive maintenance, corrective maintenance, reactive maintenance to achieve the set targets and contractual KPI’s.

Main duties:

• Responsible for managing our maintenance and repair business stream within the South Coast region.
• Achieving budgets and managing a team of staff and engineers.
• Develop, guide, direct, motivate and manage the performance of all direct reports in line with the Performance Management System to assist in the realisation of their potential and to enhance their knowledge-based skills.
• Provide a hands on leadership style, responsible for creating a customer focused culture that is based on delivering results, transparency and trust, whilst building organisational capability and empowerment.
• Analyse the training requirements of employees within the area managed, and arrange for relevant training to take place.
• Develop, implement and communicate improved processes, policies and procedures on a continuous basis, always seeking greater efficiencies and higher customer satisfaction.
• Maximise communication and synergy between the business leaders.
• Organise and attend regular staff meetings, using them as a basis for the development of consistent standards in quality working and behaviour.

Person specification:

• Relevant engineering and/or electrical/mechanical qualification.
• Experience of leading a team and customer relationship management within a service sector environment is essential.
• IT literate with experience of quoting and processing repairs through a full cycle to completion.
• A full driving licence is essential.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

This vacancy represents an ideal opportunity to join a winning and commercially focussed team. If you are seeking an exciting opportunity with a business that believes in developing all its employees, offering real career progression, then this is the company and role for you.

Main duties:

• To provide lift services, call-outs and minor repairs;
• To carry call-out duties as part of the call-out rota;
• Route will be covering the Yorkshire area;
• Night call-out as per rota requirements;
• Provide support for other engineers or cover as and when required within the Central region.

Skills and experience:

• Qualified to or above NVQ Level 3 (or equivalent) in a lift engineering discipline;
• Must hold a valid driving licence;
• Be self-motivated, have great customer service skills and have the ability to show a high standard of workmanship whilst working under minimum supervision;
• Some computer knowledge, as you will be required to use customer log on systems and company tablets;
• Be able to work as part of a team;
• Good communication skills.

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.

All engineers are equipped with company van, mobile phone and android tablet.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

This vacancy represents an ideal opportunity to join a winning and commercially focussed team. The successful applicant will cover Scotland.

If you are seeking an exciting opportunity with a business that believes in developing all its employees, offering real career progression, then this is the company and role for you.

Main duties:

• The role will include trouble shooting on problematic lifts and completing technical repairs as well as the routine call-outs and lift maintenance;
• With the ability to liaise with managers, engineers and customers on a day-to-day basis, giving support with technical queries as required;
• Report to the management team at the Scotland regional office and will work throughout the Scottish region;
• A full driving licence is essential.

Skills and experience:

• Time served NVQ Level 4 or equivalent;
• Must possess a relevant Engineering and/or Electrical/Mechanical qualification;
• Excellent leadership skills;
• Excellent communication skills;
• Excellent customer service skills;
• Self-motivated.

In addition to the above, the post-holder will also be required to undertake additional duties as appropriate to the nature and level of the role.

All engineers are equipped with company van, mobile phone and android tablet.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

We require an experienced time served NVQ Level 3 qualified Lift Repair Engineer to carry-out maintenance and repairs on customers’ lifts to a high standard.

Candidates should have excellent customer service skills, be self-motivated and will be required to travel and participate in an out of hours call out rota. The successful candidate will report to the Central Regional Office and a full driving licence is essential.

Main duties:

• Electrical and mechanical maintenance of lifts
• To be proficient in the repair of all types of lifts
• Good at working at heights
• To complete repairs and maintenance in line with customers’ requirements
• To participate in an out of hours call out rota
• Work in line with company Health & Safety policies

Skills and capabilities:

• Lift maintenance experience
• Exceptional organisational skills
• To have a good geographical knowledge of the area
• To be able to work alone or as part of a team
• Be able to demonstrate good customer service skills
• Show a good standard of workmanship
• Have a good knowledge of reading diagrams
• Basic understanding of IT systems
• Be self-motivated and be able to work without supervision

The successful candidate will report to the Leeds Office and a full driving licence is essential.

All engineers are equipped with company van, mobile phone and android tablet.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

This vacancy represents an ideal opportunity to join a winning and commercially focussed team. If you are seeking an exciting opportunity with a business that believes in developing all its employees, offering real career progression, then this is the company and role for you.

Overall function:

Oversee day to day running of repair team in order to deliver an efficient and effective lift repair service to clients.

Main duties:

• Process orders, including control of stage payments
• Carry out site inspections including scope of work, details of specifications, identification of parts required and programming of all works
• Order parts to budget and ensure delivery to timescale Maintain stock control
• Liaise with customers to ensure client satisfaction and manage customer expectations
• Supervise a team of engineers, labourers and subcontractors
• Motivate team to meet regional targets
• Monitor workload ensuring completion of jobs to timescale
• Process timesheets
• Record and report on job closures and costings
• Report on monthly completion figures
• Generate client quotations
• Maximise and generate repair sales

Personal specification:

• Previous supervisory experience
• Qualified / time served
• Lift Engineer IT skills (Microsoft)
• Full driving licence

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

This vacancy represents an ideal opportunity to join a winning and commercially focussed team. If you are seeking an exciting opportunity with a business that believes in developing all its employees, offering real career progression, then this is the company and role for you.

Overall function:

Oversee day to day running of repair team in order to deliver an efficient and effective lift repair service to clients.

Main duties:

• Process orders, including control of stage payments
• Carry out site inspections including scope of work, details of specifications, identification of parts required and programming of all works
• Order parts to budget and ensure delivery to timescale Maintain stock control
• Liaise with customers to ensure client satisfaction and manage customer expectations
• Supervise a team of engineers, labourers and subcontractors
• Motivate team to meet regional targets
• Monitor workload ensuring completion of jobs to timescale
• Process timesheets
• Record and report on job closures and costings
• Report on monthly completion figures
• Generate client quotations
• Maximise and generate repair sales

Personal specification: