Meet Geraint...
Pickerings Lifts engineers are amongst the most experienced and professional engineers in the UK.
They’re directly employed, so you are guaranteed to receive the best uniform level of service, no matter where your business is located.
Our engineers will take an allocated space of time – usually at least an hour – to fully inspect, test, service, lubricate, and if needed, make any adjustments.
We caught up with Geraint our Senior Escalator Engineer when he was last in our Escalator office, in Stockton-on-Tees.
A: “I’ve just joined Pickerings Lifts this year (2021)… in April. I’m based in South Wales but the job can take me all over the UK. Pickerings Lifts operates nationwide from its regional offices.”
A: “Well… the clue’s in the title I guess [smiling] I service escalators, and that covers call-outs by customers for escalator breakdown and repair.
Diagnostics can take place over the phone or on site. We also provide technical support. I’m fully trained to quote for any repairs or maintenance, but I’m also part of the out-of-hours rota as well, so although it predominantly a day-time job, there’s an element of handling emergency repairs too.”
A: “Oh that’s easy. The variation. There are no two days the same. I’d hate to have to come into work and do the same job day after day. Trust me, that’s never going to happen in my line of work!”
A: [Screws up face] “Ah, well, that’s a bit difficult for me to say, being new here. I’ve had the usual induction, but need to have a chat with my manager about ongoing training. I know Pickerings will support me, but it’s early days.”
A: “I’m on five days, plus on a call-out rota. Usually 10-12 hours daily.”
A: “I usually find out from the out-of-hours engineer if there are any call-outs in my area. Then I plan my service work around the call-outs, and try to cover a whole area if there is a lot travel involved.”
A: “It’s the mixture between office and site work, but I don’t like being on standby on weekends. I guess that’s what everyone dislikes, but it’s just part of the reason customers employ Pickerings Lifts. We’re there for them when they need us, when others might not be.”
A [Laughter again] “The most common question I seem to get is ‘How long are you going to be’. I wish it were an easy answer. Sometimes it is, but not always. We work on some complex machinery and faults are not necessarily what’s causing the breakdown… the fault might be the result of a deeper maintenance issue, that’s consistently causing the fault, if you get me?
Also, I often ask the customer ‘which unit would you like me to start’ on to cause minimal disruption, because I try to work with the customer and build up a rapport.”
A: “I really enjoy fault finding. Most engineers are the same. We enjoy finding faults and fixing them.”
A: “We always use barriers and PPE at all times!”
A: [Smiling] “Spending time with my family and just relaxing!”
Click on the link below to find out more about the planned Escalator, servicing and repair options offered by Pickerings Lifts:
Contact us on 0800 085 3211 or email contact@pickeringslifts.co.uk to find out more about the services we provide
What is a wicket gate?
A look into the history of Pickerings Lifts
Staff from across the company take on EOR 202(N) training
Pickerings Europe Ltd
Globe Elevator Works
P.O. Box 19
Stockton on Tees
Cleveland
TS20 2AD
T:+44 (0) 1642 607161
F:+44 (0) 1642 677638
E:contact@pickeringslifts.co.uk